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How a stay works.
Everything below applies to all nine houses. Anything house-specific — the access, the quirks, the coffee setup — lives on that house's page.
Arrival & departure
Check-in is 4 pm, checkout 10 am. You'll get a door code by text the morning of arrival — no office stop, no key hunt. The code works for your stay only, then expires.
Checkout is simple: start the dishwasher, strip the beds you used, leave towels in the tub. Our crew handles the rest, including a full laundry turnover — every sheet and towel in the house is washed between guests, always.
During your week
Pools are serviced mid-week and heated October through April where listed. Bikes get a safety check each spring. For help with the air conditioning, grill, bicycles or another problem, reach us anytime on (850) 555-0147. Evening calls are answered by the duty team, with a caretaker nearby throughout your stay.
Dogs are welcome in Fiddler and Longleaf with prior approval ($150 per stay). Every house carries beach chairs, umbrellas and a wagon; cribs, high chairs and pack-and-plays are free on request.
House rules, plainly
What does the price include?
Cleaning, the damage waiver (up to $1,500 of accidental damage, no extra charge), starter supplies, beach gear, and bikes where listed. Your booking total also shows the tax that applies to your stay.
What's the cancellation policy?
Full refund to 60 days out, 50% to 30 days, and a date change (not a refund) inside 30 days, one per booking. Travel insurance is worth it in hurricane season — we'll send a quote with your confirmation.
Are parties or events allowed?
Overnight guests are limited to the sleeping count on the listing. Day visitors are fine within reason; events over 12 extra people need an event addendum — ask before you plan, not after.
Can we smoke or vape?
Outside only, never in the house or on screened porches. Evidence of indoor smoking is a $350 remediation charge — the next guest's kid shouldn't smell it.
What about hurricanes?
If a mandatory evacuation covers your dates, you choose: full refund or rebook within a year. If you choose to leave early without an order, unused nights become a credit. The policy is printed in every contract.
